Our technical and business analysis confirmed the worst: the previous contractors had failed to deliver on their promises. Most critical processes were still handled manually despite large budgets allocated for automation. The platform was riddled with bugs, client complaints were mounting, and key features like the bot and claiming system simply didn’t work. The UI and UX were outdated, the backend was fragile, and the entire product was at risk of collapse. Even more concerning, the previous team had withheld access to essential infrastructure, effectively holding the project hostage.
The combination of technical instability, broken trust with users, and the inability to scale meant Laika was losing credibility fast — a death sentence in the competitive, fast-moving Web3 market.